Shipping Policy

Shipping Policy

SHIPPING COSTS

Shipping costs are calculated at checkout and are based upon the weight of the items orders.  We often have shipping deals that offer free shipping after a certain amount is purchased.  Free shipping offers can be found at the top of product pages in a red header.  If you have any questions about shipping costs, please reach out to us at support@ergospout.com

SHIPPING TIMES

Our team at Culinesco works hard to ship your order as quickly as possible.  We promise to get to your package in the mail within 1 – 2 business days (sometimes faster)!

Pre-Order Items

If you have purchased any products on pre-order, they will not ship until the items are ready in the warehouse.  All items in an order ship together, so if you purchase other items with a pre-order, there may be a delay.  We recommend purchasing pre-order items separately to avoid waiting to get other items purchased.

Confirmation Notifications

You should receive a shipping confirmation that comes with a tracking number via the same email or phone number you used to place your order.

If you don’t receive a shipping notification, please contact us at support@ergospout.com.